- Organizational Blogs and the Human Voice: Relational Strategies and Relational Outcome
Tom Kelleher & Barbara M. Miller
In an experiment, participants who read organizational blogs perceived the organization's "conversational human voice" to be greater than participants who read traditional Web pages.
- Managing Impressions Online: Self-Presentation Processes in the Online Dating Environment
Nicole Ellison, Rebecca D. Heino, & Jennifer L. Gibbs
Online dating participants were interviewed about their presentation of self to accomplish the goal of finding a romantic partner. The results suggest that "honesty" is enacted in complicated ways online.
- Ouch!: An Examination of the Self-Representation of Disabled People on the Internet
Estelle Thoreau
A qualitative study of representations of disability by disabled people on a BBC-owned web magazine reveals a different type of representation from that offered by the traditional media.
- Community Participation and Internet Use after September 11: Complementarity in Channel Consumption
Mohan Dutta-Bergman
Individuals who participated in online communities to post and read thoughts after the terrorist attacks of 9/11 were also more likely to participate in offline communities.
- Student Perceptions of Asynchronous Computer-Mediated Communication in Face-to-Face Courses
Yun-Jo An and Theodore Frick
A paper survey revealed that a majority of residential students preferred f2f discussion over CMC for most tasks; however, CMC was preferred for simple learning tasks.
- The Politeness of Requests Made Via Email and Voicemail: Support for the Hyperpersonal Model
Kirk. W. Duthler
Students created request messages that were analyzed for properties of politeness. Email requests were more polite than voicemail requests, consistent with predictions of the hyperpersonal model.
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- Primacy and Recency Effects on Clicking Behavior
Jamie Murphy, Charles Hofacker, & Richard Mizerski
Two experiments show an increased tendency for visitors to click on the first and the last links in a list. The difference in probability of clicking has implications for designing webpage navigation.
- The Internet and Tobacco Cessation: The Roles of Internet Self-Efficacy and Search Task on the Information-Seeking Process
Traci Hong
This experimental study finds that Internet self-efficacy and search task specificity have positive effects on outcomes and task perseverance in finding AMA-approved online health sites.
- The Effects of Communication Modality on Performance and Self-Ratings of Teamwork Components
Thomas D. Fletcher & Debra A. Major
A laboratory study compared the effects of audio only, shared workspace, and face-to-face communication modalities, and found advantages for teamwork in the f2f and shared workspace conditions.
- IMing, Text Messaging, and Adolescent Social Networks
J. Alison Bryant, Ashley Sanders-Jackson, & Amber M. K. Smallwood
Contrary to popular belief, adolescents are not creating more, weaker ties using socially interactive technologies (SITs), and there is little overlap between their SIT-facilitated and offline social networks.
- On and Off the 'Net: Scales for Social Capital in an Online Era
Dmitri Williams
This article reports on the development and validation of the Internet Social Capital Scales, or ISCS. The scales measure two types of social capital—"bridging" and "bonding"—for both online and offline contexts.
- Preliminary Development of a Model and Measure of Computer-Mediated Communication (CMC) Competence
Brian H. Spitzberg
A model of CMC competence is developed along the lines of motivation, knowledge, skills, context, and outcomes as a metaphorical typology for organizing existing CMC research.
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