IMing, Text Messaging, and Adolescent Social Networks
J. Alison Bryant
Ashley Sanders-Jackson
Amber M. K. Smallwood
Department of Telecommunications
Indiana University
Abstract
Building on previous research in computer-mediated communication,
social and communication networks, and adolescent development, this
article raises three issues regarding adolescent use of socially
interactive technologies (SITs) and their relationship to offline
social networks: 1) whether adolescents are creating more, but
weaker ties using SITs, 2) to what extent adolescent SIT-facilitated
networks overlap with friendship networks, and 3) whether SIT
relationships are important for adolescents who have fewer offline
peer ties. In order to investigate these questions, network data
collection and analysis were integrated with more traditional
questionnaire methodology and statistical analysis. The results show
that the adolescents in the study were not creating more ties using
SITs, nor were they necessarily creating weaker SIT-based ties; that
there was little overlap between SIT-facilitated and offline social
networks; and that socially-isolated adolescents were less likely
than other adolescents to use SITs.
Introduction
Socially interactive technologies (SITs), such as instant messaging
and text messaging, are beginning to redefine the social networks of
today's youth. By offering fast-paced, inexpensive, online
communication, SITs allow for new online youth social networks to
form and evolve. These online networks, in turn, may affect the
offline social and friendship networks in which youth are immersed.
Much has been said about the prevalence of technology in the lives
of adolescents. Reports in the press and surveys from parents find
points of view that range from exuberant, discussing how
socially-interactive technologies can save youth from social
isolation and depression, to alarming, focusing on how constant use
of these technologies fosters anti-social behavior (Turow, 1999).
The reality, of course, lies somewhere in-between these two
extremes. As with the adoption and use of any other technology,
there are a variety of factors that affect how SITs are used on an
individual level, as well as group dynamics that come into play.
This article focuses on both of these aspects of SIT use within one
of the most influential networks in youths' lives: the peer, or
friendship, network.
Previous research on youth and SITs has tended to focus on who is
using the technology and why, employing either in-depth ethnographic
data with relatively small sample sizes (Eldridge & Grinter,
2001; Grinter & Eldridge, 2001, 2003; Grinter & Palen,
2002), or larger questionnaires focusing on basic user data
(Lenhart, 2003; Lenhart, Madden, & Hitlin, 2005; Lenhart,
Rainie, & Lewis, 2001). The main findings of such research have
been threefold. First, youth are using SITs to enhance communication
among friends and family, to make plans with one another, and to
maintain social contact outside of their day-to-day face-to-face
conversations (Grinter & Eldridge, 2001, 2003; Grinter &
Palen, 2002; Lenhart, Madden, & Hitlin, 2005; Lenhart, Rainie,
& Lewis, 2001; Schneider & Hemmer, 2005; Valkenburg &
Peter, 2005). Second, these technologies have been adopted by teens
relatively quickly because IMing and text messaging are more
convenient, less expensive (especially in some countries), and
faster than traditional technologies. The ability to time-shift and
talk at non-traditional times are added incentives (Grinter &
Eldridge, 2001; Kasesniemi & Rautianinen, 2002; Lenhart, Madden,
& Hitlin, 2005; Lenhart, Rainie, & Lewis, 2001; Ling &
Yttri, 2002). Finally, research in this arena has shown that
although preference for using SITs to communicate is definitely on
the rise, and the use of SITs has surpassed that of email in the
past year, youth still tend to hold in-depth, important
conversations offline (Grinter & Eldridge, 2003; Lenhart,
Madden, & Hitlin, 2005).
Such research is vital to preliminary understandings of a new
technology's usage. However, it does not delve into the heart of
some of the more interesting questions, such as what group dynamics
influence youth to adopt particular technologies or to use them in a
particular manner, or how using these technologies actually affects
how children and adolescents communicate with one another. For
example, do youth use these less-rich media technologies to obtain
emotional, psychological, and other forms of support from their
peers? Do SITs reflect the same friendship networks that already
exist? Part of the issue is that although social groupings of
adolescents are often mentioned as being an important part of online
and offline communication, research looking at social networks is
relatively uncommon. Moreover, the few studies that have been
conducted on the social networks facilitated by SITs have not
collected or analyzed social network data (Kavanaugh, Carroll,
Rosson, Zin, & Reese, 2005; Schneider & Hemmer, 2005); nor
is there any network data or analysis in research on adolescent use
of these technologies. Network approaches can be used to understand
the communication dynamics of an entire network (e.g., a group of
friends at school or in a chat room), of subsets of a network (e.g.,
a clique of "popular" kids at school and how they affect
the network as a whole), and of individuals within the networks
(e.g., early adopters of instant messaging). For this reason,
network analysis is an important perspective to employ.
Another area of research that is under-developed concerns the
effects of socially interactive technologies on teen and pre-teen
individuals (Livingstone & Bober, 2005). The inclusion of
pre-adolescents and adolescents is important because they
incorporate technology-mediated communication more strongly into
their social lives than do adults (Brown, Mounts, Lamborn, &
Steinberg, 1993; Madden & Rainie, 2003). Moreover, although
there has been considerable research about email communication and
instant messaging, there has been relatively little research on text
messaging. This is surprising since the low-cost, mobile nature of
text messaging has made it very popular among adolescents in many
areas of the world (Eldridge & Grinter, 2001; Grinter &
Eldridge, 2001, 2003; Grinter & Palen, 2002). It appears as
though youth may have similar social uses for text messaging as they
have for instant messaging (IM), email, and mobile phones; text
messaging may often be used in conjunction with these other
technologies in multi-tasking (Lenhart, Madden, & Hitlin, 2005).
The Pew Internet & American Life Project identified text
messaging as an important future direction for research (Lenhart,
2003); the most recent report issued by the Project is the first to
include this technology (Lenhart, Madden, & Hitlin, 2005).
This article addresses each of these concerns by integrating network
theory, data collection, and analysis with research on adolescent
SIT use to examine the types of ties adolescents are creating online
and offline, and how those two types of relationships correlate. In
order to address these issues, we build off of previous research in
computer-mediated communication, social and communication networks,
and adolescent development to generate a set of research questions
that we begin to address through the presentation of our research
findings. As one of the key thrusts of this article is to emphasize
the need for network research in the area of adolescent technology
use, we conclude with a discussion of the benefits and the
challenges of this type of research.
Overlapping Networks: The Strength of Online Versus Offline Peer
Ties
Young people's use of technology to communicate with one another is
certainly nothing new; consider the telephone in the 1950s and
1960s. What has changed in the past decade, however, is the form
that communication takes. New text-based technologies are picking up
where phones left off. Email and text messaging allow for rapid,
asynchronous communication within one's peer network; IM allows for
synchronous communication among many friends at once. Moreover,
these SITs are relatively inexpensive, especially when used to
contact friends who would normally be a long distance or
international call away.
Adoption of socially interactive technologies is high among
adolescents. Aside from email, the most often used Internet tool for
peer communication is instant messaging. This is also a
youth-preferential activity, with 74% of online adolescents in the
U.S. having used instant messaging, compared with 44% of online
adults (Lenhart, Rainie, & Lewis, 2001). Research in the U.K has
produced similar findings (Livingston & Bober, 2005). Moreover,
those youth who IM tend to do so regularly. In 2005, 65% of American
teens, and 75% of American teens who were online, used IM (Lenhart,
Madden, & Hitlin, 2005). Nearly half of teens who IM use it
everyday. Most youth who IM use this application most regularly to
maintain relationships, either with friends or family members,
especially those that do not live nearby (Lenhart, Rainie, &
Lewis, 2001). Gender-wise, girls use IM as a venue for socializing
more than do boys (Jennings & Wartella, 2004). Moreover,
although text messaging has been gaining popularity with teens, only
one-third of American teens report sending text messages (although
that number rises to 64% if one considers only teens who have mobile
phones) (Lenhart, Madden, & Hitlin, 2005).
Today's youth do not necessarily feel that using the Internet,
email, IM, and text messaging takes time away from their
friendships. Instead, many consciously use the Internet and SITs
to influence their peer networks. According to a recent U.S.
study, 67% of the youth surveyed felt that the Internet only helps
"a little" or "not at all" when trying to make
new friends (Lenhart, Rainie, & Lewis, 2001). In contrast, 48%
of the respondents said that they use the Internet to improve their
relationships with friends, and 32% said that they use the Internet
to make new friends (Lenhart, Rainie, & Lewis, 2001). On the one
hand, this supports the optimistic perspective that online
communication promotes social support and expanded social
interaction (Cole & Robinson, 2002; Katz & Rice, 2002;
Kavanaugh, et al., 2005; Kestnbaum, Robinson, Neustadtl, &
Alvarez, 2002) rather than isolation and depression (Kraut,
Patterson, & Lundmark, 1998; Nie, Hillygus, & Erbring,
2002).1 On the other hand, it may also support Ito and Daisuke's
(2003) argument that adolescents are substituting poorer quality
social relationships (weak ties) for better ones (strong ties).
There is some evidence to support this latter line of reasoning.
Chan and Cheng (2004) found significant differences between
relationships that are formed through computer-mediated
communication and relationships that are formed off-line, at least
in the early stages. Online relationships are characterized by less
depth, although this difference diminishes as the relationships
continue to grow (Chan & Cheng, 2004). Moreover, if an
individual belongs to an online or other community in which s/he
forms computer-mediated relationships, s/he may eventually learn
socially situated community norms that make the development of
relationships easier and may increase the depth of relationships
created online (Riva, 2002).
It seems likely that relationships that exist only over the Internet
will have less depth but will provide connections that are external
to the participants' already existing social networks. In other
words, people using the Internet will create less strong
relationships, but there will be more of them. Two concepts in the
existing social network literature that explain the existence of
such ties are Granovetter's weak-tie relationships (1973, 1983) and
the concept of bridging (as opposed to bonding) relationships (Lin,
2001). Weak ties are considered to be acquaintances, as opposed to
strong ties that might be close friends or family members. People
who have more weak ties as part of their social network are likely
to have access to greater amounts of information, because the weak
ties will bring in novel information (whereas their strong ties are
likely to have duplicate information) (Grannovetter, 1973, 1983).
Thus online relationships, which are generally less strong than
offline relationships, could provide adolescents with increased
information and may enlarge their perspective on the world around
them. This, of course, could be both a positive and a negative
experience.
A bridging relationship involves an individual who is outside an
individual's usual interpersonal network. This relationship may
involve a higher level of heterogeneity (i.e., the person in the
bridging position may not be as similar to the individual as the
individual's usual friends) and a lower level of emotional intensity
than a bonding relationship, which involves a close interpersonal
relationship with emotional intensity and sharing (Lin, 2001).
The concepts of weak ties and bridging relationships are similar to
what adolescents often experience in SIT-based relationships, at
least according to the anecdotal evidence put forth in the
mainstream media. The concern often expressed is that as adolescents
spend more time using SITs to form relationships, they will create a
greater number of relationships but these relationships will not
provide the social support that strong, offline relationships
provide. What has not been clear thus far is whether this trade-off
between the number and depth of relationships is occurring. We
therefore ask the following research question:
RQ1. Are adolescents creating more, but weaker, ties using SITs?
Do I Know You from Somewhere? How SIT and Offline
Relationships Overlap
Another interesting, and thus far largely unaddressed, issue in the
literature is that of the relationship between offline and online
friendships. If there is high correlation between offline friendship
networks and online SIT networks, we can assume that the online ties
are mapping onto and strengthening the offline ties. If, however,
there is not strong correlation between the networks, then the
adolescents are looking outside their friendship network for
communication partners and possibly social support. Moreover,
because we are interested in the relative value of these ties (e.g.,
the closeness of friendship ties, the frequency of IM
communication), we need to look at whether the ties are of
corresponding strength. In this analysis, we examine the use of
instant messaging and text messaging (or short-message-service/SMS)
and their correlation with offline friendships.
Instant messaging and text messaging are both forms of
technology-mediated communication that provide a way for individuals
to communicate with one another and to create and reinforce social
ties and friendships. Text messaging, however, is different from IM
and many other forms of CMC because it is not anonymous. Because
text messaging is usually facilitated through mobile phone
technology, it is difficult to obtain a telephone number from an
individual without at least having met the person or knowing their
first name. Additionally, some research suggests that the use of
text messaging may be perceived as a form of socially acceptable
gift (Taylor & Harper, 2003). This would imply that individuals
who engage in this type of behavior share a set of norms that would
indeed make the exchange of text messages a gift, thus reinforcing
the idea that text messaging is generally utilized to strengthen the
preexisting network of an individual.
How adolescents use these SIT relationships to broaden and/or deepen
their social networks remains unclear. Because it is common for
adolescents to utilize SITs as a form of relationship maintenance
and day-to-day communication (Gross, Juvonen, & Gable, 2002;
Kreager, 2004; Wolak, Mitchell, & Finkelhor, 2003), we would
expect users' friendship networks to overlap significantly with
their SIT communication networks. On the other hand, if youth are
using these technologies to develop new relationships and create
romantic relationships (Gross et al., 2002; Kreager, 2004; Wolak et
al., 2003), we may see less overlap between the two. In order to
understand better the dynamics between these networks, we ask the
following research question:
RQ2: To what extent do adolescent SIT communication networks overlap
with their friendship networks?
The Wallflower Becomes the Life of the Online Party?
Most of the previous discussion has focused on adolescents who have
strong offline relationships. However, there is a second group of
adolescents who describe themselves as having fewer or less deep
friendships (Kreager, 2004). These more isolated youth may utilize
IMing and text messaging to fulfill different needs than individuals
who utilize SITs to strengthen existing relationships. These
SIT-based relationships may provide essential social support and
camaraderie for otherwise isolated youth, which are particularly
vital during this stage of social development. Whether or not such
relationships are being formed, however, is not clear from the
current literature. Therefore, we ask:
RQ3: Are SIT-based relationships important for adolescents who have
fewer offline peer ties?
Data Collection & Analysis
The data for this article were collected from 7th-grade students at
a middle school in a midwestern college town in the United States.
All of the students were given questionnaires about their use of
different media, focusing on their use of instant messaging, text
messaging, and other technology (computer, Internet, email,
television, telephones, etc.). In addition, the questionnaires asked
the students whom they consider to be their friends and, if they use
SITs, with whom they IM and text message. There were 40 respondents
to the questionnaire, all of them between 11 and 13 years old.
Eleven of the respondents were male and 29 were female.
For the open-ended friendship network questions, the participants
were asked to list up to 25 people and then to identify those people
as "close friends," "good friends," or just
"friends." For the IM and text message networks, they were
asked to list up to 25 people with whom they communicate using each
of these technologies and then to differentiate among those people
with whom they communicated "most often,"
"often," or "occasionally." Finally, the
questionnaire asked the participants how they view these SITs as
fitting within the social and emotional spheres of their daily life.
The questionnaires thus yielded three types of data: 1) a set of
three self-report ego-networks (peer, IM, and text message networks)
for each participant, 2) self-report data regarding media usage and
adoption that was used as attribute data for each of the
participants (or nodes in the networks), and 3) self-report data
regarding feelings of social isolation/belonging and social support.
These data were coded and analyzed using network analysis software
(UCINet), as well as more traditional statistical analysis methods.
Results
General User Data
Although the primary focus of this analysis is on the network data,
it is important to understand the general media and SIT environment
of the participants in this research. All participants indicated
that they had a television at home, and 94.7% also had a computer at
home. Participants spent, on average, over four more hours per week
watching television (14.55 hours) than using a computer (10.37
hours). After home use, the most popular places for using the
computer were school (90.0%), the library (42.5%), and at the home
of a friend or family member (25.0%). While they are online, the
participants in the study spend time surfing the Internet (87.5%),
working on homework (85.0%), playing computer games (85.0%), sending
and receiving email (80.0%), and instant messaging (60.0%), among
other activities.
On average, study participants who IM spend 2.2 hours per day online
with this technology. Among the most popular reasons for IMing were
to "keep in touch with friends" (92.0%), followed closely
by to "make plans with friends" (88.0%). Other uses with
more negative connotations included using IM to "play a trick
on someone" (60.0%), to "write something you wouldn't say
in person" (42.0%), and to "break up with someone"
(24.0%). See Table 1 for the complete list of IM activities.
| Keep in touch with friends |
92.0% |
| Make plans with friends |
88.0% |
| Play games with IM software |
61.5% |
| Play a trick on someone |
60.0% |
| Ask someone out |
44.0% |
| Write something you wouldn't say in person |
42.0% |
| Send non-text information |
38.5% |
| Break up with someone |
24.0% |
Table 1. What the participants do on IM
Text messaging was not as popular as IMing among our participants.
Those who text message average only 2.82 hours per week on this
activity. Adoption rates were similar for both SITs, however. Over
65% of participants have been using both instant messaging and text
messaging technologies for more than one year. Only 3.8% had adopted
either technology within the past month.
Data on social isolation and belonging were also gathered. Ninety
percent of the participants indicated that they have "lots of
friends," while only 10.0% designated that they have "a
few friends" or "no friends." When asked about the
intensity of their friendships, 42.5% of participants indicated they
have "lots of close friends," 52.5% have "a few close
friends," and 5.0% listed having "no close friends."
Mediated methods of communicating with friends, other than IMing and
text messaging, included telephone (65.0%), email (35.0%), and chat
rooms (10.0%).
Finally, participants reported a wide range of variation across all
three forms of network data. When asked about friendship networks,
the average number of friends listed was 17.33, with a range of 0 to
27,2 and the average number of close friends was 6.23,
with a range of 0 to 16. When asked about IM networks, the 23 youth
who currently use IM had an average of 12.04 people with whom they
IM, with a range from 1 to 25 (the maximum allowed by the
questionnaire), and an average number of frequent IM partners of
2.39, with a range of 0 to 5. In addition, over 42% of IM users
indicated between one and 20 people on their IM "buddy
list," while 15.2% declared over eighty IM partners. Finally,
when asked about text messaging networks, of the eight youth who
currently text message, the average number of people with whom they
do so was 8.63, with a range of 1 to 25 (the maximum allowed by the
questionnaire), and an average number of frequent text message
partners of 1.63, with a range of 0 to 5.
Network Data
In order to investigate the three research questions mentioned
above, we conducted three separate analyses.
RQ1. Are adolescents creating more, but
weaker, ties using SITs? The first part of this analysis
looks at the total number of ties being created through the various
forms of communication. We performed a pair-samples t-test between
each pair of networks, looking at the total number of ties within
the network and different forms of communication. There was a
significant difference between total number of friends listed and
total number of IM partners (t(df=37)=7.151, mean=16.99,
p<0.001). There was also a significant difference between total
number of friends listed and total number of text messaging partners
(t(df=6)=3.390, mean=7.11, p=0.015). In both cases, however, number
of friends was greater than the number of SIT-based relationships.
There was no significant difference between total number of IM
partners listed and total number of text messaging partners. Thus
there is a significant difference between the two SIT forms of
communication and interpersonal friendship networks, but not in the
way previous research has suggested.
In order to address relational intensity of SIT communication
relationships as compared to offline relationships, a paired-sample
t-test was run comparing the intensity between each of the three
types of relationships. Relationship intensity was defined as the
average of the number of people the participant listed as close
friends (or communicated with most frequently via IM or text
messaging), divided by the total number of friends (or SIT partners)
listed. This yielded a measure of intensity where participants'
friendship intensity or SIT intensity ranged from 0 to 1, with 1
being a very intense network where all friends were indicated to be
close friends. There was no significant difference in relational
intensity between friendship networks and text messaging networks,
between friendship networks and IM partner networks, or between IM
partner networks and text messaging networks. This implies that
there is no significant difference in intensity between any of the
network types.
RQ2: To what extent do adolescent
SIT-facilitated networks overlap with their friendship
networks? In order to test the relationship between the
social networks with different forms of communication, we analyzed
each participant's valued ego-networks using quadratic assignment
procedure (QAP) correlation analysis. QAP analysis calculates
inter-network comparisons using Pearson's correlation coefficient
between corresponding cells of two matrices. It then permutes the
rows and columns of one of the matrices and correlates it with the
other matrix, repeating this process hundreds of times to calculate
how often the random correlation is greater than (or equal to) the
original correlation. A low proportion (< 0.05) indicates a
strong relationship between the matrices (Borgatti, Everett, &
Freeman, 2002).
Because we gathered valued network data, we were able to analyze
these data in two ways. First, we dichotomized the data and
correlated the networks in order to see if there was general overlap
between the people listed on the pairs of networks. Overall, there
was little correlation between the dichotomized friendship network
and the 2 SIT networks. Only nine significant relationships were
found across 23 participants who use IM and have friendship
networks. The average correlation was -0.249, with a range of
correlations between -0.801 and 0.567. Among the eight participants
who use text messaging, no significant relationships occurred
between text messaging and friendship networks. The range of
correlations between these relationships was -0.376 and 0.281, with
the average correlation being -0.190. Finally, across the eight
participants who use both text messaging and IM networks, there were
two significant relationships, with a range of correlations between
-0.354 and 0.659. The average correlation was 0.008. Therefore,
there is little overlap among the three networks.
The second QAP analysis looked at the valued data for evidence of a
correlation between the strength of the relationships that
participants had with each person in the different contexts. Again,
we found little correlation between the strength of the online and
offline relationships. Only four significant relationships were
found across 23 participants who use IM and have friendship
networks. The average correlation was 0.053, with a range of
correlations between -0.674 and 0.529. Of those participants who
text message, there was only one significant relationship with the
friendship networks. The range of correlations between these
relationships was -0.382 and 0.538, with the average correlation
being -0.061. Finally, just as with the dichotomized data, there
were two significant relationships between text messaging and IM
networks, with a range of correlations between -0.278 and 0.924. The
average correlation was 0.181. See Table 2 for a summary of these
results.
| Friend/IM |
-0.249 |
39% (78% negatively correlated) |
0.053 |
17% (25% negatively correlated) |
| Friend/txt |
-0.190 |
0% |
-0.061 |
13% |
| IM/txt |
0.008 |
25% |
0.181 |
25% |
Table 2. Relationship between friendship and
SIT networks
RQ3: Are online relationships important for
adolescents who have fewer offline peer ties? The literature
suggests that relatively isolated individuals might turn to
SIT-based communication to augment their social interaction. Of the
people who reported having friends, but have 10 or fewer friends,
only 36% use IM, compared to 72% of people with more than 10
friends. For text messaging, 27% of the people who reported having
friends, but have 10 or fewer friends, currently use text messaging,
compared to 24% who have more than 10 friends. None of the
adolescents who responded that they have few or no close friends
used instant messaging or text messaging. Therefore, IM does not
seem to provide an alternative source of social support for people
who are more isolated within their peer network.
Discussion
In response to research question 1, the participants in this
research project do not seem to be creating either more or weaker
ties using SITs. At first glance, this seems to contradict the
literature on online relationships cited earlier, which says that
people are substituting poorer quality online social relationships
(weak ties) for better offline ones (strong ties). However, we first
need to remember that the literature on online ties has thus far
focused primarily on adults, not on youth, who may have integrated
technology more seamlessly into their social lives. Second, when we
look at how long the respondents have been using the technology, we
see that 85% have been using IM for more than six months (and 65%
have been using it for more than a year), and that 50% have been
using text messaging for more than six months (with 30% using it for
more than a year). The fact that the technology is no longer novel
may mean that the desire to go online to create new relationships
may also have dissipated. This finding is also supported by the
finding of the Pew Internet Project that 67% of youth do not think
that using the Internet is helpful in creating relationships
(Lenhart, Rainie, & Lewis, 2001).
The analysis for research question 2 yielded similar results. For
the participants in this study, very little overlap was found
between their offline friendships and their SIT-based relationships.
As regards whether the same ties existed in both the friend network
and the IM communication network, only 39% of the participants had a
significant correlation between the two networks. Looking at the
similarity in the values of the relationships, we see an even
greater difference, with only 17% of the participants' networks
significantly correlated. These results, considered together, show
that even when there was overlap between the networks, which
occurred relatively infrequently, the ties were of different
strengths. Thus a respondent might list someone as a close friend,
but only as an occasional IM partner.
In addition, it is interesting to note that although little
significant difference was found between the networks, 78% of the
significant dichotomous relationships were negative. This suggests
that the participants in this study are unlikely to have the same
friends online as offline. In conjunction with the low overlap found
using the valued data, it suggests that they are more likely to
spend time talking to acquaintances online. Although this may seem
to be at odds with previous research on youth and SITs, it makes
sense if one considers that youth still use technologies like the
telephone to have in-depth conversations; presumably they would be
more likely to have such conversations with their close friends.
An important issue to highlight regarding these results is that,
particularly in this sample, the participants may be using IM but
their friends may not. Although 60% of the participants who chose to
complete the study use IM, the adoption rate may be lower in the
general population. Without complete network data, which include
attribute data as to whether the friends listed have adopted the
same technology, we cannot know whether this is a mediating factor.
In the same way, the lack of correlation between friendship and text
messaging networks suggests that the participants in this study are
not text messaging their friends, and the slight overlap between
IMing and text messaging suggests that they are using different SITs
with different friends. This finding seems to be due primarily to
the low adoption rate for the technology in this sample. Further
research, possibly among older adolescents who are more likely to
have their own mobile phones, should provide better data in these
areas.
Coupled with the findings for research question 1, these network
results indicate that the adolescents in this study were not
creating more ties using SITs, were not necessarily creating weaker
SIT-based ties, nor were they creating the same strength of tie
across the three social networks. These findings point to a very
complex set of social dynamics that requires further study. At the
same time, they show that network data and analysis provide a useful
lens for looking at teens' online and offline interactions that may
reveal aspects of those interactions that are not otherwise evident.
Finally, the sample for this project included a group of adolescents
who have been targeted in recent years by the media and mental
health professionals as being "at-risk" for anti-social
(even violent) behavior: the loners (or social isolates). Social
support perspectives on new technologies purport that those who have
not found many or strong friendship ties in their everyday, offline
life may use online communication as a way of increasing their
social networks (and thereby increasing their level of social
support). The findings of this study, however, call into question
this scenario for this group of adolescents. Instead of creating new
SIT-based relationships, the socially-isolated youth in this study
are not creating any SIT relationships at all (or very few). This
finding is in line with the results for research question 1, which
show that the study participants are not creating more or stronger
SIT-based ties, but the results for this particular group are
especially stark. In particular, their text messaging relationships
are similar to their more "popular" peers, but the IM
relationships are markedly different. This may point to different
uses for each of these technologies, but further research is
necessary to understand the disparity between the relationships
formed using them.
The data collection and analysis presented in this article are not
without limitations. The key limitation is the small number of
participants, particularly those who use text messaging. The
relatively low number of participants in this study is due to
several factors. The first is that network data collection is more
labor-intensive than traditional questionnaire data and that the
collection of free recall ego network data, as were used in this
study, is even more tedious for the participants. This inherent lack
of user-friendliness in the methodology curtails response rates,
particularly in populations that are not being coerced to
participate by some higher authority. The students who participated
in this study were eligible for a prize drawing for three $50 Best
Buy gift certificates. In the future, it may generate more
participation to offer a less valuable compensation that all
respondents would receive, such as a movie pass.
In addition, the content of the questionnaire required participants
to list their friends by name, so that the researchers could then
code the social network data across the three interaction types.
Because peer pressures are so intense during adolescence, the
possibility that someone might know who you listed as your friends
may have discouraged people to participate. This issue was raised
when the researchers received a phone call from a parent and an
email from a prospective participant alluding to this concern.
Moreover, the process of completing the questionnaire was
complicated by the need to obtain parental consent. In order for
students to fill out and return their questionnaire they had to take
their questionnaire packets home for their parents to sign, fill
them out, and then remember to bring them back to school to turn
them in. This process, although necessary because the participants
were minors, created multiple opportunities for the questionnaire
not to make it back to the researchers.
Finally, as mentioned above, our set of respondents included very
few text message users. This may be because of the age group that
was being targeted. Adolescents 11 to 13 years old may not have
their own mobile phones, and therefore may not have access to text
messaging capabilities. They are relatively likely, however, to have
access to a computer and therefore to IM. Future research should
increase the overall number of participants or focus on a slightly
older cohort in order to gather more complete text message data.
Future Directions
The results of this research point to a very complex dynamic between
offline and SIT-based friendships. In order to garner a more
complete understanding of these interactions we need overtime
network data from a complete adolescent network. The overtime aspect
of the data would allow us to see how these networks interact and
co-evolve. This may point to interesting and varying phenomena at
different points in time, as well as yield some insight as to
whether one network is the driving force for the other. Of course,
the composition of the network of adolescents may change over time,
complicating the data.
Moreover, we need to have access to complete network data. This is a
particularly difficult issue. In the first place, friendships and
SIT-based relationships are not geographically static; the people
whom the adolescents will list as friends and SIT partners will not
be contained within the population of participants. In preliminary
data coding for this project, the ego-network from the 40 nodes
garnered a complete network with over 500 nodes. If one were able to
gather these data from an entire high school, one would have an
unworkable number of nodes. Moreover, the sample would still not
contain the ego network data for those friends and SIT partners who
were not part of the population.
Another possibility would be to constrain the networks artificially.
For example, one could create an online network data collection tool
that would only allow participants to choose others within the
population (e.g., all of the students at a high school) to list as
part of their network. Although this would create a manageable set
of network data, it would be artificial. In addition, part of the
interest in the overlap between these networks is whether youth are
going outside their everyday friendship networks for social support.
Data for a constrained network would not provide information on
those types of friendships.
This study was a first attempt to address these issues and to create
a set of manageable, ego-network data for analysis. A vast amount of
work remains to be done in this area. Technology is pervasive, and
has become an integral, if not overpowering, part of the lives of
today's youth. By better understanding the interactions between the
two, we can use these technologies more constructively to enhance
the lives of young people.
Notes
-
That is not to say that SIT use has no negative effects.
Bullying via SITs has become a problem worldwide (Magid, 2001;
National Children's Home, 2005), and SIT use in the classroom
has become problematic, with students using the technologies to
"pass notes" and cheat on exams (Bulliet, 2005;
Magid, 2001).
-
Two participants listed more than the maximum number of friends
(one listed 26 and the other 27).
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About the Authors
J. Alison
Bryant is an Assistant Professor in the Department of
Telecommunications at Indiana University. Her research focuses
primarily on integrating network theories and analysis into research on
children's media to try to understand the evolution of the children's
media industry and the ways that media, especially socially interactive
technologies, affect youth.
Address: Department of Telecommunications, Indiana
University, 1229 East 7th Street, Bloomington, Indiana 47405 USA
Ashley
Sanders-Jackson is a graduate student in the Department of
Telecommunications at Indiana University. Her research focuses primarily
on the effects of mediated environments on social networks and the
underlying motivational processes that effect mediated message
processing.
Address: Department of Telecommunications, Indiana
University, 1229 East 7th Street, Bloomington, Indiana 47405 USA
Amber M. K.
Smallwood is a doctoral student in the Departments of
Telecommunications and American Studies at Indiana University. Her
research focuses on qualitative and quantitative approaches to studying
popular culture and the burgeoning field of noncommercial (educational)
media industries.
Address: Department of Telecommunications, Indiana
University, 1229 East 7th Street, Bloomington, Indiana 47405 USA
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