The Annenberg School at USC


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   9(4) July 2004                  Margaret McLaughlin and Sheizaf Rafaeli, Editors

Cross-National Differences in Website Appeal: A Framework for Assessment
   A framework for the examination of national differences in Web site feature appeal is developed and applied to data collected in five nations: U.S.A., Canada, Austria, Iran, and Taiwan.

E-Government in China: A Content Analysis of National and Provincial Web sites
    Content analysis of the opening pages of 177 government Web sites suggests that China may have begun to achieve its goals of facilitating government functions via the Internet.

Web Site Adaptation: A Cross-Cultural Comparison of U.S. and Mexican Web Sites
    A content analysis of American and Mexican Web pages indicates that there are significant differences in the depiction of local cultural values on the Web.

The Adoption and Use of the Internet in South Korea
   This study finds that the family functions as a mediating factor and wields a significant influence on the course of diffusion of the Internet in South Korea.

How Flemish Online Journalists Perceive and Explore the Internet's Potential
    A study of Flemish online media finds that there is a gap between the potential and actual use of the Internet's added values in online news production.
 


The Borchardt Cybercafé, St. Barnabas Senior Services Center, Los Angeles

JCMC, Volume 9 Issue 4

Privacy, Trust, and Disclosure: Exploring Barriers to Electronic Commerce
    This study proposes and tests a model of online information disclosure to commercial Web sites, an important component of e-commerce, based on social exchange theory and research on self-disclosure in interpersonal contexts.

Sinking the Online "Music Pirates:" Foucault, Power and Deviance on the Web
    This paper aims to evaluate power relations between corporate elites and online music file-sharers on the Web, documenting changes in discourse occurring between 1998 and 2004 over the labeling of music file-sharing as deviant.

Multimedia Performance in a Computer-Mediated Community: Communication as a Virtual Drama
   Through the frameworks of Goffman's dramaturgical perspective and Hyme's ethnography of communication, the author explored the patterns of multimedia performance of the Palace.

The Impact of Customer Relationship Management on Customer Loyalty: The Moderating role of Web Site Characteristics
   Data collected from 170 Canadian IT organizations showed that Web site characteristics have a significant impact on the link between customer relationship management and customer loyalty.